by Sandra | May 2, 2018 | Blog
Do you need to reach, acquire, develop, retain and inspire new customers for your business? Just about everyone does and everyone is trying to reach the same people in the hopes of making them long term customers. Let’s look at the Customer Cycle: Reach: How are...
by Sandra | Apr 16, 2018 | Blog
Some ramblings about customer service: No, the customer isn’t always right. How many times have you encountered the impossible person that cannot be satisfied no matter what you do. Most of us don’t aim for 100% satisfaction, taking into consideration that...
